Beratung in Zeiten zunehmender Unsicherheit. Support-Beispiel: Beratungsleistungen durch die Arbeitsverwaltung

The German „Bundesanstalt für Arbeit” runs a comprehensive system of advisory programmes not only for unemployed persons, but also for working persons interested in further professional training, special programmes for disabled persons as well as for employers. With the multiplying „factors of uncertainty” the demand for information about current developments on the labour market is increasing. In addition to traditional forms of consultancy the job centres are building up several computer based systems of information and advisory services. This support structure works according to the act of social security (Sozialgesetzbuch III) to inform, train and arrange for jobs on the rapidly changing labour market.